Long-term care insurance information

Teaser

It is particularly important to be well informed when it comes to care. The Federal Ministry for Family Affairs, Senior Citizens, Women and Youth and the Federal Ministry of Health provide extensive information on long-term care and long-term care insurance.

  • Service description

    The website of the Federal Ministry for Family Affairs, Senior Citizens, Women and Youth mentioned below provides extensive information on long-term care insurance for young people:

    • People in need of care,
    • Caring relatives and
    • Carers.

    The Care Strengthening Acts create the basis for more benefits for people in need of care, more relief and security for family carers and more time for carers. You can find more information on the website of the Federal Ministry of Health:

    • Information on financial benefits from long-term care insurance
    • Information on all aspects of care
    • Answers to questions about long-term care and long-term care insurance
    • Solutions for problems in the everyday lives of people in need of care and carers

  • Procedure

    In order to claim long-term care insurance benefits, an application must be submitted to the long-term care insurance fund; this can also be done by telephone. The care insurance fund is located at the health insurance company. Family members, neighbours or close acquaintances can also submit the application if they are authorised to do so. As soon as the application is submitted to the long-term care insurance fund, it commissions the Medical Service (MD) or other independent experts to assess the need for long-term care. Privately insured persons submit an application to their private insurance company.

  • Processing time

    The statutory processing period for applications for care benefits is 25 working days. In the event of a stay in hospital or an inpatient rehabilitation facility, the assessment must be carried out by the MD or other independent assessors within one week if this is necessary to ensure continued care or if the use of a leave of absence under the Caregiver Leave Act has been announced to the employer of the carer or agreed with the employer under the Family Caregiver Leave Act; the shortened assessment period also applies to a stay in a hospice or during outpatient palliative care. If the applicant is in a home environment without receiving palliative care and the use of a leave of absence under the Caregiver Leave Act has been announced to the employer of the carer or agreed with the employer under the Family Caregiver Leave Act, an assessment must be carried out within two weeks of receipt of the application.

  • Legal basis

  • Remarks

  • Typing

    2/3

Who should I contact?

The care support centres in Hesse provide citizens with comprehensive and independent information and advice on care issues close to where they live. There is a care support centre in every district and independent city in Hesse. Further information on the care support centres in Hesse and a list of contact details can be found at https://www.pflege-in-hessen.de/beratung-und-information/pflegestuetzpunkte/.

Responsible departments