Fibre optic expansion

Fibre optic expansion

Rodgau relies on a future-proof digital infrastructure. The introduction of fibre optic technology enables citizens and businesses to benefit from fast and reliable internet connections.

An excavator stands in front of a house where the pavement has been dug up and a fibre optic cable has been laid.


What is optical fibre?

Optical fibre is a modern technology for data transmission that uses light pulses to transmit information over long distances quickly and without interference. Compared to conventional copper cables, fibre optics offers:

  • High speeds: Download and upload rates in the gigabit range
  • Low latency: fast response times for online applications
  • Future-proof: high capacity for growing data volumes


How do I get fibre optics to my home?

The company Westconnect GmbH has already started building the fibre optic network. The construction work is being carried out together with the company Libra GmbH.

Pre-marketing has been completed for the fibre optic expansion.

  • All households that have already submitted a property owner's declaration will receive the fibre-optic house connection free of charge - without any further conditions.
  • All other households can also receive a free home connection, but only if they sign a product contract with one of the participating providers.


Who is building the network in Rodgau?

  • Westconnect GmbH is expanding the fibre optic network in Rodgau.
  • The civil engineering work as well as the house inspection and the house connection are carried out by Libra GmbH.
  • There are additional specialist companies for the building cabling in the apartment blocks:
    • Responsible for Weiskirchen and Hainhausen: KAM KABELSERVICE GmbH & Peck Connect
    • Responsible for Jügesheim: Ina Connect GmbH & Peck Connect
    • For Dudenhofen, Nieder-Roden and Rollwald: to be announced & Peck Connect


How are the connections made?

  1. Civil engineering
    • The fibre optic cables are being laid in the street by the company Libra GmbH.
  2. House inspection
    • A technician from Libra GmbH will clarify with you where the pipe is to be inserted into the building.
  3. House connection 
    • The fibre optic cable is laid into the house by the company Libra GmbH.
  4. Building cabling & flat connections 
    • Only for apartment buildings with 3 or more residential units and at least one product contract for fibre optics
      • The specialist companies (KAM KABELSERVICE GmbH in Hainhausen and Weiskirchen/ Ina Connect GmbH in Jügesheim) will clarify with you how the cables will be laid in your house.
  5. Activation
    • Once the network has been completed around 2027 and a product contract for fibre optics has been signed, the line will be activated.


Questions?

  • Information on products, services and consultation appointments is available online at www.eon-highspeed.com/rodgau or by calling E.ON Energie Deutschland GmbH free of charge on 0800 330 99 55.
  • If you have any questions about home inspections, please contact Westconnect's expansion partner, LIBRA GmbH, directly: Telephone number: 025529279697 or e-mail address: wco@libra-gmbh.com 
  • If you have general questions for the city of Rodgau, please contact glasfaser@rodgau.de


Questions & Answers about Westconnect & E-ON Highspeed

The following questions and answers have been provided to the city by Westconnect/E-ON Highspeed. They are intended to help residents find the right course of action quickly and easily.

  • I have ordered a fibre-optic home connection from Westconnect, but unfortunately the connection has not yet been installed. Who can I contact?

    Answer: Please contact our civil engineering partner, Libra GmbH, as soon as possible on 02552-9279697 or by email: wco@libra-gmbh.com.

  • Why is it important for me to log in to the E.ON Highspeed customer portal?

    Answer: You will receive your login details by post from E.ON Highspeed once you have signed the contract. Please log in to the customer portal as soon as possible so that you can, for example, check your contract details and set your customer PIN.

  • The staff on the service helpline are asking for a customer PIN. How do I get my customer PIN?

    Answer: You can set the customer PIN in the E.ON Highspeed customer portal. To do so, please log in to the E.ON Highspeed website. Your login details were sent to you by post after the contract was concluded.

  • Is the property connection still free of charge?

    Answer: The property connection in the districts of Jügesheim, Dudenhofen and Nieder Roden can still be booked free of charge, as the civil engineering work in these districts has not yet been completed.

    We expect construction work to be completed in all three districts by the end of the fourth quarter of 2026. After that, a fee will be charged for the property connection.

    In the districts of Hainhausen and Weiskirchen, the construction phase has been completed since December 2025. Since then, property connections in these districts can only be booked for a fee. Please refer to our current price list for the costs.

  • E.ON Highspeed has informed me of the connection date. What do I need to bear in mind?

    Answer: That’s good news, as your fibre-optic connection will be available from that date. You will be notified of the activation date approximately 14 days in advance. You do not need to be at home on the activation date, as there are no plans for a technician to visit your property. The activation will be carried out remotely. To ensure the activation goes smoothly, it is important to note the following points:

    • Please ensure that the hardware (ONT) we have installed is connected to the mains and switched on.
    • Once initialisation is complete, the ‘Power’ and ‘PON’ LEDs should remain lit in green. If this is not the case, please contact Customer Services immediately on 0800/9900066.
    • If you have ordered a router from E.ON Highspeed , you should connect it to the fibre-optic cable and switch it on. If you have any questions, you can find further information on the E.ON Highspeed website under ‘Downloads / Router Guides and Further Information’ (at the bottom of the page).
    • Please note that if you are using your own fibre-optic router, you must first register the router’s serial number via our customer helpline (0800/9900066); otherwise, the router will not work with the fibre-optic connection.
    • The letter regarding the activation date also contains the telephone numbers that are to be ported to your fibre-optic connection . Please check that the numbers are correct.
    • If you have not ordered a router from E.ON Highspeed, you will need to make some adjustments to your own equipment in order to use the fibre-optic connection. Please make sure you find out what is required well in advance of your connection date to avoid any difficulties where possible.

  • My home connection is in the basement, but I need the internet connection on the upper floors. What can I do?

    Answer: Internal building cabling must be installed. For blocks of flats with three or more units, building cabling can be ordered free of charge from Westconnect during the construction phase. To do this, please use the form to grant Westconnect the necessary authorisation for the NE4.

    Owners of detached and semi-detached houses must arrange the internal cabling for their properties themselves. For DIY enthusiasts, E.ON Highspeed recommends the fibre-optic extension cable available from the E.ON Highspeed Shop, which comes with detailed installation instructions.

    For those who are less handy, E-ON-Highspeed recommends having the installation carried out by a local qualified electrician. They can also help you set up your hardware.

     

Further information on fibre optics from the Federal Ministry for Digital and State Modernisation.